Faboard Return Policy
UNFORTUNATELY, WE NO LONGER WORK WITH FABOARD. FOR RETURNS HELP PLEASE CONTACT THEM DIRECTLY USING CONTACT DETAILS ON THEIR SITE.
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred. Refunds and returns are only accepted for US orders.
If you are unsatisfied with your order we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We DO NOT issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 7 days it is delivered.
Don't Take Our Word For it! Here's What Our Customers Think:
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“The folks at Electric Boards Direct were wonderful, they communicated, and tried to help in any way possible. The communication was straight forward and they always responded to my notes. The great customer service these guys provided was exceptional. Buying thru a distributor definitely has it's advantages, especially in a market that's dominated by Chinese companies, it's nice to have a great customer service team to rely on!! Thank you Electric Boards Direct! ” - Jim L.
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“I was extremely nervous about spending so much money with a company I've never heard of before. But after a few shipping delays, my M24 showed up, and I was happier than I'd expected. I've already ordered a second board from them, and will continue to do business with them in the future. Thank you! ” - Jeffrey D.
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“My first longboard, and my first e-board. I've been riding it for a couple weeks now and its running smooth and great braking and acceleration. Overall really impressed with the quality and for such a good price tough to beat .would buy again from Electric Boards Direct .even goes on the beach! ” - Robert
