Skatebolt Return Policy
- Customers have no access to ask returning when our product has been shipping out. Cancelling is available before the product is sending out.
- Customers have access to ask replacing a new one if customers suffer from quality issues within seven days. Repairing is available within warranty period.
- Skatebolt only refund for those who cancelled successfully, payment of your order will be refund to your account in 3-7 business days, no reason to refund is not acceptable.
SKATEBOLT RESERVES ALL THE RIGHTS FOR THE FINAL EXPLANATION.
Cancel your order within 24hrs by contacting us at support@electricboardsdirect.com to begin. There are no guarantees the order has not shipped out yet.
Don't Take Our Word For it! Here's What Our Customers Think:
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“The folks at Electric Boards Direct were wonderful, they communicated, and tried to help in any way possible. The communication was straight forward and they always responded to my notes. The great customer service these guys provided was exceptional. Buying thru a distributor definitely has it's advantages, especially in a market that's dominated by Chinese companies, it's nice to have a great customer service team to rely on!! Thank you Electric Boards Direct! ” - Jim L.
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“I was extremely nervous about spending so much money with a company I've never heard of before. But after a few shipping delays, my M24 showed up, and I was happier than I'd expected. I've already ordered a second board from them, and will continue to do business with them in the future. Thank you! ” - Jeffrey D.
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“My first longboard, and my first e-board. I've been riding it for a couple weeks now and its running smooth and great braking and acceleration. Overall really impressed with the quality and for such a good price tough to beat .would buy again from Electric Boards Direct .even goes on the beach! ” - Robert
