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Propel Warranty

1. Easy-wear parts are not covered by the warranty Easy-wear parts including tires, belts, sandpaper, boards, belt guards, driveshafts, drive shaft rubber sleeves, etc.
2. The e-board is conditionally guaranteed within 6 months from the day you receive the goods. If the e-board frame assembly is damaged due to quality issues, we will replace it for free.  If the product needs a warranty, please email us at so we may sort the issue with the Propel service department. We will contact you as soon as possible. Electronic parts warranty for 3 months including motor, controller, remote control, battery, etc.
3.The e-board failure caused by the following reasons is not covered by the warranty (1) Damage caused by human factors and collision during driving. (2) Unauthorized disassembly of the e-board and its components. (3) Damage due to water ingress. (4) Change the warranty labels without permission. (5) Damage to the e-board caused by improper operation.
4.It is recommended to replacing the lubricating grease every 310 miles in the rubber sleeve of the transmission shaft. In order to extend its service life, damage caused by incorrect maintenance and incorrect use will no longer cover the warranty.

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