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Lux Longboards Warranty


Your Products are warranted against defects in workmanship and materials for a period of six (6) months from the date of shipment. If a defect arises during the Warranty Period, Lux will, at its option:

(1) repair the affected Products at no charge using new parts or parts that are equivalent to new in performance and reliability

(2) exchange the affected Products with functionally equivalent Products that are new or formed from new and/or previously used parts that are equivalent to new in performance and reliability or, with your consent, Products that are at least functionally equivalent to the Products it replaces

(3) refund the original purchase price for the affected Products. This warranty excludes normal depletion of consumable parts unless failure has occurred due to a defect in materials or workmanship, and damage resulting from abuse, accident, modifications, unauthorized repairs, neglect, abuse, water damage, or other causes that are not defects in materials and workmanship. No other person is authorized to modify this limited warranty.

Some states and countries do not allow limitations on how long such warranties, conditions, and/or implied terms may last, so the limitation described above may not apply to you. This warranty is offered in addition to rights and remedies conveyed by consumer protection laws and regulations that cannot be statutorily waived, and does not affect your applicable statutory rights.

Follow these steps to return Products with respect to a warranty claim during the Warranty Period:

Pack the Products in original packaging or mail in a sturdy box to ensure the Products will be returned without damage. Be sure to write the RMA number on the packaging.

Once the Products are received and fixed, you will receive an email detailing the warranty service along with the return shipment’s tracking number.


Please provide the following things to if you need to file a claim:
- Your order number, product name, images/description of issue

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