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Koowheel Warranty

What is covered?
This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year from the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser.

All Koowheel Skateboard come standard with a 90-180 Days Warranty which covers any manufacturing defects.
Koowheel skateboards are built using the best configuration of motors, controllers, and batteries. We test all individual parts and run each KooBoard for 210 minutes before packaging it up for shipment.
All components, such as an extra charger or battery can be purchased separately in our shop. The koowheel D3M Gen.2 can be easily repaired by replacing the broken part. We will always diagnose and send free replacement parts for boards under warranty. Shipping fees will be collected.
We are responsible for diagnosing and sending free parts until the board is fixed. For example, if we sent a battery and the problem still exists, we will keep sending ESC, Remote, Motors, or whatever is needed until the moment the right part is replaced and the board is fixed.
You can get replacement parts within 3-8 days if there is ever an issue with your board.

Please provide the following things to if you need to file a claim:
- Your order number, product name, images/description of issue

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