My Cart
Checkout Secure


Frequently Asked Questions

Fulfillment, Shipping, & Returns

  • How do I place an order?

  • How is my order fulfilled?

  • Will an order confirmation be sent through an e-mail?

  • What is your return policy?

  • What is the standard shipping speed and cost?

  • If I order multiple products, will they all come together in one shipment?

  • Where do you ship your products and through which freight companies?

  • Do you ship internationally?

Payment Methods & Sales Tax

  • What payment methods do you accept?

  • Do you charge sales tax?

  • Do you offer financing for your products?

Warranty, Damages, & Cancellations

  • Do all products come with a warranty?

  • Can I purchase a warranty for my product?

  • Do you offer maintenance for products?
  • What is the policy for cancelling my order?

  • If my product is damaged upon arrival, what should I do?

Electric Board Operation & Types

  • How are the boards operated?

  • What is the difference between a hub motor and belt motor?

  • What sizes do the boards come in?

  • Can electric boards be used like a regular longboard if the battery runs out (kicked)?
  • Are the boards water proof?
  • Can I use the remote from one board for another board?
  • Can I buy a kit to assemble on my own board?

  • Are parts for boards sold separately?

  • Can I use the same charger for different boards with the same brand?
  • How long do batteries last?

Safety & Injury

  • Are the boards safe for young children?

  • Do you have to be an experienced skateboarder to ride an electric board?

  • Do the boards operate at a controllable speed?

  • How is it safe to charge and store the board?

  • Where is it safe to ride the board?

  • Is any extra gear recommended besides an electric board?


  • Can I take my board on a plane?


Added to cart!