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Cycleagle Warranty

1. Easy-wear parts are not covered by the warranty Easy-wear parts including tires, belts, sandpaper, boards, belt guards, driveshafts, drive shaft rubber sleeves, etc.
2. The e-board is conditionally guaranteed for one year Within one year from the day you receive the goods, the e-board frame assembly is damaged due to quality problems, we will replace it for free. If the product needs a warranty, please email us at sales@electricboardsdirect.com so we may sort the issue with the service department. We will contact you as soon as possible. Electronic parts warranty for 6 months including motor, controller, remote control, battery, etc.
3.The e-board failure caused by the following reasons is not covered by the warranty (1) Damage caused by human factors and collision during driving. (2) Unauthorized disassembly of the e-board and its components. (3) Damage due to water ingress. (4) Change the warranty labels without permission. (5) Damage to the e-board caused by improper operation.
4.It is recommended to replacing the lubricating grease every 310 miles in the rubber sleeve of the transmission shaft. In order to extend its service life, damage caused by incorrect maintenance and incorrect use will no longer cover the warranty.

Don't Take Our Word For it! Here's What Our Customers Think:

  • Image of Jim L.

    “The folks at Electric Boards Direct were wonderful, they communicated, and tried to help in any way possible. The communication was straight forward and they always responded to my notes. The great customer service these guys provided was exceptional. Buying thru a distributor definitely has it's advantages, especially in a market that's dominated by Chinese companies, it's nice to have a great customer service team to rely on!! Thank you Electric Boards Direct! ” - Jim L.

  • Image of Jeffrey D.

    “I was extremely nervous about spending so much money with a company I've never heard of before. But after a few shipping delays, my M24 showed up, and I was happier than I'd expected. I've already ordered a second board from them, and will continue to do business with them in the future. Thank you! ” - Jeffrey D.

  • Image of Robert

    “My first longboard, and my first e-board. I've been riding it for a couple weeks now and its running smooth and great braking and acceleration. Overall really impressed with the quality and for such a good price tough to beat .would buy again from Electric Boards Direct .even goes on the beach! ” - Robert

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